They resolve disputes involving the tenants and leaseholders of social landlords and our voluntary members (private landlords and letting agents who are committed to good service for their tenants).
A leaseholder is the occupier who owns the property defined in the lease for a fixed number of years.
Bernie Wales is a Residential Property Manager with over 35 years’ experience as a successful entrepreneur. He focuses mainly on Leasehold Property Management and Investment – and has founded, built and sold several companies.
He is a Fellow of the Institute of Directors and a founding Fellow of the Institute of Residential Property Management.