The Secret Way to Challenge Unfair Park Home Fees!

If you’re facing a disagreement with your park owner and can’t reach a resolution, you have the right to take your case to a tribunal. The tribunal is an independent legal body that makes binding decisions on various disputes related to park home ownership and management. Understanding how the process works can help you protect your rights and seek a fair resolution.

When Should You Apply to a Tribunal?

A tribunal can step in when disputes between park homeowners and park owners cannot be resolved privately. Some of the common issues a tribunal can handle include:

1. Changing a Residence Agreement

• If the park owner wants to modify the terms of your agreement and you do not agree, the tribunal can review the changes and decide if they are fair.

2. Changing the Pitch Fee

• If your park owner increases your pitch fee unfairly, you can challenge the rise in a tribunal.
• The tribunal will determine if the increase is reasonable based on legal guidelines.

3. Moving a Park Home

• If the park owner asks you to move your home, and you believe this is unjustified, a tribunal can review the request and make a legally binding decision.

4. Damage and Repairs to the Site

• If the park owner fails to maintain the site, leading to damage or safety issues, you can file a dispute.
• The tribunal may order the owner to complete necessary repairs.

5. Transferring Ownership of a Park Home

• If the park owner blocks the sale or transfer of your home unfairly, a tribunal can intervene and ensure your rights are upheld.

How to Apply to a Tribunal

If you decide to take your dispute to a tribunal, follow these steps:

1. Check if Your Case Qualifies
   • Contact the Leasehold Advisory Service for advice on whether your issue is eligible for tribunal review.
2. Complete the Application Form
   • You’ll need to fill out a tribunal application form outlining the details of your dispute.
   • If you need help with the form, you can call the tribunal office, but they cannot provide legal advice.
3. Submit Your Application
   • Send your completed form to the tribunal for review.
4. Attend the Tribunal Hearing
   • If necessary, you may need to present evidence and explain your case during a hearing.
5. Receive the Tribunal’s Decision
   • The tribunal will review the case and make a legally binding decision that both parties must follow.

Get Help and Advice

If you’re unsure about your case, you can contact the Leasehold Advisory Service for guidance. They can help you understand whether you have a valid dispute and what steps to take.

For questions about the tribunal process, you can call the Tribunal Service, but remember that they cannot provide legal advice.

Tribunal Service Contact Details

Telephone: 0845 600 3178
Monday to Thursday: 9 AM – 5 PM
Friday: 9 AM – 4:30 PM

If you’re dealing with an unresolved dispute with your park owner, a tribunal can help settle the matter fairly and legally. Whether it’s an issue with pitch fees, repairs, or ownership transfers, tribunals provide a structured way to resolve conflicts. Before applying, check with the Leasehold Advisory Service for advice, and if needed, proceed with a formal tribunal application. Knowing your rights and options ensures you can protect your home and interests.

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